Returns, Refunds & Cancellations:

Due to the nature of collectibles:

• All sales are final
• No returns or exchanges unless the item arrives significantly not as described - Issues must be reported within 48 hours of delivery
• Order cancellations must be requested before shipment

Damaged or Lost Packages

If your item arrives damaged:

• Contact us within 48 hours
• Provide clear photos of packaging and item

Lost packages will be handled through the shipping carrier and insurance process.

Risk of Loss

Risk of loss transfers to the buyer once the item is handed to the shipping carrier. Japenny’s is not responsible for carrier delays, customs processing, or delivery issues beyond our control. 

SALE ITEMS, CANNOT BE REFUNDED, FINAL SALE.

When you are returning items, you should consider using a trackable/traceable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

These terms are liable to change any time at the owner discretion.

Please Contact Japenny's for return address: 

E-Mail: aj@japennys